FAQ about therapy

Frequently Asked Questions

Do you direct bill insurance?


I can direct bill most insurance companies, including Blue Cross, Great West Life/Canada Life, Green Shield, Equitable Life, The Co-operators, and others. A few don't offer direct billing, but will reimburse paid psychological services, including SunLife, Manulife, Desjardins, CINUP, Johnson Inc, and Cowan. Check with your insurance benefits for the period of coverage, total amount, and % covered per session. Health spending accounts can also be used for psychology.




What are your rates?


My fees are set in alignment with the Psychologists' Association of Alberta's recommended fee of $200 for a 50-minute therapy session. I offer 50-minute, 75-minute, and 100-minute sessions. I direct bill most insurance; if direct billing is not an option for you, payments are due same day, and receipts are provided for reimbursement with your insurance or health spending account, or to claim as a medical expense on your taxes.




How long and how often do we meet?


A typical session lasts 50 minutes, allowing me 10 minutes to review the file and finish notetaking. Extended sessions are available for 75 minutes, 100 minutes, or more for intensive work. Sometimes it's worthwhile to get a lot done in a shorter time period. The frequency of sessions depends on your concerns and needs, but usually we meet weekly in the beginning as we build safety in the relationship. Other options include bi-weekly, monthly, or as your schedule allows.




Is therapy different from counselling?


Mostly, the words are used interchangeably. I have a Masters of Counselling and am a certified Counsellor, but I also pursued additional accreditation to become a Registered Psychologist. Sometimes therapy refers to long-term more in-depth work, while counselling refers to short-term solution-focused work. I prefer referring to my work as therapy, but you'll hear me use both words for ease of understanding.




Can therapy be harmful?


You might have had a bad experience in therapy, or heard about someone else's. I prioritize our relationship - making sure you are heard, respected, and treated with dignity throughout the process. Therapy can certainly be difficult, and bring up uncomfortable feelings or adverse reactions. Sometimes if a therapist takes you into trauma before your body is ready, it can make things worse. I make sure to support you at each step and guide the process carefully.




Is virtual therapy effective?


Most research shows virtual therapy is as effective as in-person therapy. I used to think we had to be in the same room, but I now love working by video or phone with clients. Doing virtual therapy full-time has shown me we can build great relationships online and still do trauma sensitive body-focused work. I tune in to both of our non-verbal cues to help inform my work and I teach you to share your experience even when I can't see it.